Find the right answer in our FAQs

FAQs

Before you contact us, be sure to browse our most frequently asked questions – there you'll find everything you need to know about kombucha, and we might even have the answer to your question.

All information about the ordering process, payment methods, customer account login, redeeming vouchers, and how to receive your invoice can be found here.

Order/Payment

Here you will find all information about delivery times, shipping costs and how to track your order.

Shipping & Delivery

In this FAQ section you will find all the answers on how to manage your subscription in your customer account.

Subscription/Regular delivery

Say cheers!

If you have any further questions, just send us a message using the contact form. Louise from our support team will get back to you as soon as possible! We're just a sip of kombucha away...

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